There is no light on my Wi-Fi socket. What do I do?

If you do not see any light on the Wi-Fi socket, that could either mean that the device is defective, or that the LED itself is not working. To be sure, we recommend trying this:

1. Remove the socket from the wall outlet
2. Wait 10 seconds
3. Reinsert the socket
4. Wait 10 seconds
5. Press and hold the Wi-Fi button for 15 seconds
6. Remove and reinsert the socket
7. Press the Wi-Fi button

If this does not solve the issue, the socket is likely defective. In that case, the 5-year warranty applies.