I have lost my remote-control, what do I do? April 23, 2024 09:21 Replacement remotes can be purchased directly from us. Please contact us using the contact form on our support site Related articles The indicator light turns on, but the patio heater doesn't heat up? Swedish Server status I have downloaded the app, but I can't find the outdoor heater in the app? The outdoor heater doesn't react to the remote control